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All the rewards of letting. None of the hassle!

There are lots of ways we make letting your property easy and hassle-free, like marketing it for you and managing your bookings and payments.

If you live a long way from your holiday home or you’d prefer to take a back seat when if comes to housekeeping and maintenance then look no further. Our managed service teams look after hundreds of holiday homes in some of the most popular destinations in the UK, including Devon and Cornwall, the Yorkshire Moors and Dales, Northumbria and the Lake District. 

We can match your needs and budget with our bespoke packages of holiday home cleaning solutions and property maintenance options so that you can relax knowing that each and every one of your guests will enjoy the perfect stay.

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Managed Services

We understand different owners have different needs, lifestyles and budgets. That’s why we offer different levels of property management services.

Holiday Home Cleaning

First impressions are everything.  That’s why its vitally important that your holiday home is spotlessly clean every time a new guest walks through the door.  Our Housekeeping team can help source quality, reliable cleaners as well as laundry services.  We’ll also take care of booking administration and ensure that keys are stored safely, ready for every new arrival. 

Holiday Home Maintenance

Finding reliable local tradespeople can be a challenge, especially at short notice and even more so if you live remotely from your holiday home.  Our maintenance team can help you to source reliable professionals to attend to any running repairs and upgrades including: 
 

  • Painting and decorating 

  • Flooring and tiling 

  • Lighting 

  • Repairing small- scale damages 

  • Minor joinery work 

You're in safe hands

When you opt for our Property Management Service, you’ll have the dedicated support of a local housekeeper who will make sure that cleaning and changeovers are managed to a consistently high standard.  We’ll also keep an eye on general maintenance and if we spot any wear and tear that needs attending to then we’ll let you know, or, if you’ve subscribed to our maintenance service, we’ll make sure that repairs are carried out*.  

Our standard service includes the following: 

  • Sourcing a cleaner and managing booking communication 

  • Cleaning for every new guest arrival 

  • Laundering household linens and making up beds ready for guest arrivals 

  • Checking inventory lists and reporting/replacing breakages or missing items 

  • Everyday repairs and maintenance 

  • Restocking welcome packs and hampers (where supplied) 

  • Storing keys securely 

  • Making sure your holiday home is presented to a high standard ready for every guest arrival 

  • Regular housekeeper visits to monitor standards 

 Additional extras 

Our team can also help with the following optional extras.  Please note that some services many not be available in every region:  

  • Window cleaning 

  • Linen hire 

  • Carpet and upholstery cleaning 

  • Pre-season deep cleans 

  • Chimney sweeping 

  • Gardening 

  • Parking permits 

  • Waste disposal 

  • Christmas decoration service 

  • PAT testing 

  • Installation of fire detection equipment 

*Some repairs may need to be outsourced to an external specialist.

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Why use a managed service?

  • Less work

    Using a trusted team to manage your property saves you the time and effort it takes to do chores like laundry, DIY and gardening as well as any holiday let cleaning. Instead, you can just relax and watch the bookings come in.

  • No hassle

    No homeowner enjoys the job of looking around for reliable tradespeople, particularly in a location they’re not familiar with, and especially in an emergency. Using our managed service puts an end to all that.

  • Lasting peace of mind

    Our maintenance teams operate 7 days of the week and at very short notice – great for knowing you’re always covered in the event of an emergency. You’ll also have contact with someone who really knows your property inside out.

  • Bigger income

    A property that’s cleaned and maintained using professional holiday home cleaning services is likely to get great reviews, and that helps attract more bookings. On top of that, those properties with the best reviews command the highest rental charges.

Welcome packs

A great first impression is really important for guests arriving at your property, because it can help set the mood for their entire stay. Along with a spotlessly clean property, providing a simple welcome pack really helps to create that comforting ‘home from home’ feeling.

In the pack, you might want to include essential refreshments like tea, coffee, milk and some biscuits. Tourist information about the local area is also a good idea, along with some clear and friendly rules and instructions for the property. Don’t forget to include handbooks for its appliances too. To really make an impression, you could even leave a bottle of wine.

Our experts can give you more advice about welcome packs and, with our managed service, we can assemble them on your behalf for every changeover. That’s one more job off your list!

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Hear what owners say about us

Danielle

"All the stress is taken out of it. I wanted an easy life, and now I've got one."

Danielle, owner of the Rookery wanted a hassle-free letting experience

Hazel

"Being local was so important to us, we wanted to feel that personal relationship, which we really do."

Hazel, owner of Corian wanted support, advice and a personal relationship

Jackie & Kevin

"We're getting more business than we expected, as a result of the worldwide marketing."

Jackie & Kevin , owners of Dorothy Forster Court wanted to maximise their bookings

Mike & Victoria

"A good professional service with nothing to worry about. Full management takes the weight off your shoulders."

Mike & Victoria, owners of Alnwick Malthouse wanted a fully managed service.

Tish

"They look after paperwork, whilst I concentrate on getting the property ready. It's good team work."

Tish, Maximize your vacation rental income with our premier property letting service.

How cottages.com works for you

Boost your income

Using a combination of cutting-edge technology and experienced analysts we're able to finely tune your prices in line with market conditions in order to maximize bookings and income.

Leave everything to us

We do the hard work so you don’t have to. We'll take care of everything from marketing to bookings and payments. We're by your side every step of the way.

People not just a platform

From local, passionate and knowledgeable recruitment managers, to 7 days a week support from our UK service teams, you'll work with people, not just a platform.

We've got your marketing covered!

cottages.com's multi-million-pound marketing campaigns drive huge volumes of holidaymakers to our website delivering you year-round bookings. Using a multi channel approach, including online advertising, social media, email marketing, and more, we target specific audiences, such as families, couples, pet owners etc. and tailor our promotions and collections to appeal to those audiences' unique needs and preferences.

Where needed, we work with a wide variety of key marketing partners and online distribution networks – including our sister company Hoseasons - to increase your property's exposure and connect you with millions of guests worldwide.

Marketing

Ready to get started?

1

We will get in touch with you

We will be in touch to find out how we can help and provide you with relevant information.

2

Meet your regional advisor

We will happily visit your property and provide expert advice on all aspects of holiday letting.

3

Start letting your property

Once you're all set up, your property will go live, and you can start taking bookings and generating income.

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